Users Password can be reset by either the User at the login prompt or from the User Configuration Dialog.


Reset Password by Administrator from User Settings

The Administrator can reset a password for a User by clicking on the Reset password.. button on the User Configuration dialog. The User will then be unable to log into the system and will need to click on Forgot Password next time at login.


This is a valuable method to use when you believe the User's password has been compromised.



Reset Password by User from Login Dialog


Reset the password for a user by opening exMon DM Client and select Forgot Password



Type in the user's email address and select Send Passcode



When done, exMon DM will send an email to the address containing passcode which user is required to paste into exMon DM


Now that the user is verified he is allowed to type in the next password and select Change Password