Created by: Gunnar Steinn Magnússon
Air Atlanta, Icelandic, is one of the largest ACMI (aircraft, crew, maintenance, and insurance) service providers in the world with almost 20 planes and 1400 employees. They offer tailor-made solutions to other carriers, both in the passenger and cargo industry.
Like others in this industry, Air Atlanta needs to make sure the aircraft is fully utilized and every extra hour of AOG (aircraft on ground) is expensive. Sigrún Inga Kristinsdóttir, Administrator of Trax MRO (maintenance, repair, and overhaul) system, explains:
“When we remove parts from aircraft and send them for repair they would too often be registered incorrectly in our systems. When the part was needed serviceable again we wouldn’t know it was already there, causing unnecessary delays and costs. The key to solving these issues is data quality and we decided to implement exMon.”
When we started implementing exMon our main goal was to decrease costs resulting from bad data in our Trax maintenance system. We set up quality checks looking for overdue repair orders, overdue purchases and checks making sure rotatable parts are processed correctly. These checks had an instant reward as quality got better, with better usage of our parts and a lot less rework for our employees.
Next up was our scheduling process.
We use exMon to monitor our minimum guarantee hours (MGH) contracts to make sure we are using our aircraft effectively and this has reduced our costs considerably. Furthermore, we make sure that our aircraft is not scheduled to land at specific airports, for example, because of legal or contractual reasons.
“These efforts have saved us a considerable amount of rework and have made sure our aircraft are fully utilized. We regularly get feedback from our vendors and customers on how good our data is. We are continuously adding new data quality checks to improve our processes even more”. Sigrún adds: “Furthermore, our internal users have been very positive with these changes and we keep getting requests for new checks.”
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